$8,773 - $11,027

2012 Buick LaCrosse Interior Review

Note: This interior review was created when the 2012 Buick LaCrosse was new.


Interior: 8.5

The automotive press appreciates the 2012 Buick LaCrosse’s spacious interior, which now features Buick’s IntelliLink system as standard equipment. IntelliLink provides smartphone integration, allowing users to control their mobile device through the LaCrosse’s touch screen. The interior of the LaCrosse has a quality feel, and reviewers routinely compare it with the cabin of the Lexus ES.

  • "The serene, roomy cabin is filled with useful features and amusing toys ranging from a rearview camera to a dual-screen video entertainment system. In fact, the only significant complaints we have are the small trunk and reduced visibility caused by thick roof pillars." -- Edmunds
  • "One big qualm: the counterintuitive functionality of the control knob in the center display when using the navigation. You zoom in on the map by spinning the knob to the left and minimize by spinning to the right, in total defiance of human instinct. We eventually gave up trying to zoom." -- AutoWeek 
  • "Large gauges and dials are well marked and easy to read at a glance. Controls are mostly large and clearly marked, though some less-frequently used buttons suffer from look-alike syndrome and can be difficult to decipher at a glance." -- Consumer Guide 
  • "The 2012 LaCrosse features a flowing, uninterrupted design theme that wraps leather-like surfaces across the dash and door panels; chrome trim is offset by dark woodgrain accents and contrasting stitching on the instrument panel. Ice blue ambient lighting glows softly throughout the cabin, including the center console, instrument panel, and door handle pockets." -- TrueCar 
  • "The real coup for the LaCrosse is its interior. Man-o-live, it's nice. The LaCrosse never cuts costs with the choice of cabin materials. Even at night, drivers are rewarded with an ice blue ambient lighting package that creates the same effect as chrome during the day." -- Detroit News


The LaCrosse’s front seats earn reviewer praise for being comfortable and supportive, but this Buick really shows up its competition with rear seats that are nearly as spacious and comfortable as the ones up front. The standard front seats include an eight-way power adjustable driver’s seat and a front passenger seat with four-way manual adjustment. Cloth upholstery comes as standard equipment, but buyers have the option of adding leather as well as heating and ventilation on upper trim levels.

  • "As you'd expect in a luxury sedan, the LaCrosse's cabin is long on comfort. Seats are supportive and there's plenty of leg- and shoulder room even in the backseat. The available heated steering wheel and heated and ventilated front seats are a nice touch." -- Edmunds
  • "Plenty of space for most folks, though headroom is tight for those much over 6-feet tall. Seats lack side bolstering, though given LaCrosse's lack of sporting pretense, that's not much of an issue." -- Consumer Guide 
  • "Up to three rear-seat passengers can enjoy an expanse (more than 40 inches) of comfortable legroom, as well as a DVD entertainment system with two display screens integrated into the seatbacks." -- TrueCar 
  • "The front seats are well shaped and supportive, and should hold up surprisingly well to both aggressive driving and long road trips." -- Autoblog

Interior Features

The LaCrosse features a cabin finished with high-quality materials that reviewers love, but the big news for 2012 is the addition of Buick IntelliLink as standard equipment. IntelliLink connects to your smartphone through either Bluetooth or USB connections, and can be controlled using the LaCrosse’s new eight-inch color touch screen. Once your device is connected, you can stream music from services such as Pandora or Sticher SmartRadio over the LaCrosse’s stereo.

While the LaCrosse’s electronics generally win reviewer praise, a few critics note that the LaCrosse’s climate and audio controls could be more intuitive.

  • "If there's a weakness in this artful design, it's that the controls aren't quite as straightforward and intuitive as some traditional Buick buyers might like. Just the same, we think the abundance of buttons and knobs used to control the audio, climate control and navigation systems is something most folks should eventually get used to." -- Edmunds
  • "The available navigation system absorbs audio functions. Its large, clear graphics are helpful, but some functions are not as intuitive as they should be." -- Consumer Guide 
  • "The driver-information center gets a hybrid power-flow diagram that lets you monitor the battery's state of charge and instantaneous power flow. It's nowhere near as engaging as the Ford Fusion Hybrid, mind you, but satisfies the minimum hybrid requirement." -- Motor Trend
  • "With Pandora running on a BlackBerry paired to IntelliLink through Bluetooth, we called up the Pandora app on the IntelliLink screen. The interface was rich and clean, showing album art for the currently playing track and allowing thumbs up, thumbs down, or skipping the song." -- CNET 


Reviewers are disappointed by the LaCrosse’s lack of trunk space. With just 13.3 cubic feet in the V6, its trunk is not as useful as those of many other affordable large cars. The Ford Taurus has 20.1 cubic feet of trunk space, while the Chrysler 300 offers 16.3 cubic feet for cargo. To make matters worse, eAssist models lose more trunk space to make room for the hybrid battery. With just 10.9 cubic feet of trunk space in eAssist models, you may save on fuel, but lose valuable storage space. A few reviewers also note that the LaCrosse’s cabin lacks sufficient storage for small items.

  • "The LaCrosse's trunk is on the small side, however, with just 13.3 cubic feet of cargo room. Space is even tighter in models equipped with the new eAssist powertrain, where the hybrid battery pack reduces capacity to less than 11 cubic feet. A smallish opening can also make loading larger items problematic." -- Edmunds
  • "The battery is mounted behind the rear seats, and trunk space suffers a bit: its capacity drops from an already smallish 13.3 cubic feet to 10.9." -- Automobile Magazine 
  • "Interior storage is not very good. The center console is quite small, and the front-door pockets are all but useless." -- Consumer Guide 
  • "One down-side is that the air-cooled battery pack and control system reduce trunk capacity by about two cu. ft. to 10.9 cu. ft., though the folding rear seat is retained to provide a pass-through." -- Kelley Blue Book 
  • "The only shortcoming I noticed was what the battery pack does to the trunk space: The volume is cut down to 10.9 cubic feet from 13.3 cubic feet, which isn't terrible, but the main disappointment is that the pass-through is relatively small when the backseat is folded." -- Cars.com 
  • "Trunk space suffers a little to accommodate the lithium ion battery pack, but Buick still manages to include a pass-through." -- CNET 

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